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Regestration

Posted: Fri Nov 04, 2011 8:39 pm
by -roo
so my friend registered his about 2 days ago. He tried to log in using his callsign but he had a "-" sign beside his name. I have tried everything to fix it for him. but the problem is that when i log him in using my internet connection he has a "+" beside his name and when he try to log on using his connection he has a "-".
Any suggestions?

Re: Regestration

Posted: Fri Nov 04, 2011 9:43 pm
by joevano
http://wiki.bzflag.org/Common_Support_Issues
The 'Global Login Not Identifying' section

Re: Regestration

Posted: Sun Nov 06, 2011 7:37 pm
by -roo
did everything but still not working -- its just what confuses me is that when i log him from my internet connection he gets a + when he logs on on his connection he gets - .

Re: Regestration

Posted: Sun Nov 06, 2011 9:02 pm
by blast
Are you sure that his configuration file has the list set to using port 81 right now? If it does, then his ISP may have an aggressive caching proxy in place. Nothing we can do in that case. It isn't a problem with anything on our end since it is working elsewhere for him.

Re: Regestration

Posted: Mon Nov 07, 2011 10:41 am
by -roo
yup pretty sure he even sent me his config, yup might be his ISP.
ty for the suggestions